Is Gen Z a problematic worker?

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A much debated question

The workplace landscape is continually evolving with the arrival of new generations. Gen Z, born roughly between the mid-1990s and early 2010s, is the latest generation to join the workforce. However, opinions on their work behaviorvary, with some believing they are problematic workers. Let us explore some points through research that answer this much debatable question.

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Are Gen Z workers entitled and lacking motivation?

In a survey conducted by ResumeBuilder, a surprising 74% of managers and business leaders reported that they find Gen Z more challenging to work with than other generations. Many cited feelings of entitlement and a lack of effort, motivation, and productivity as primary concerns, often leading to the termination of Gen Z employees. These concerns have garnered attention and raised questions about the work ethic of this generation.

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Representative ImagePhoto: Canva

Mental health struggles among Gen Z

According to a survey by McKinsey & Company, Gen Z self-reported “remarkably high rates of mental health struggles.” Shockingly, 55% of 18- to 24-year-olds stated that they have received a diagnosis and/or treatment for a mental illness. This insight sheds light on the challenges faced by Gen Z and their potential impact on their work performance.

Technological skills and work behavior

The same ResumeBuilder survey revealed that 49% of business leaders and managers find it difficult to work with Gen Z all or most of the time. The top reasons given for this difficulty include a perceived lack of technological skills, effort, and motivation. In addition, 65% of respondents stated that they have had to fire Gen Z employees more frequently than those from other generations, with some being terminated within the first week of their employment. Easily taking offense was also mentioned as a leading reason for Gen Zers being let go.

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Representative ImagePhoto: Canva

Gen Z’s unique productivity patterns

Gen Z’s approach to work is different from previous generations. According to a survey by Adobe, a significant portion of Gen Z workers reported being most productive between 6 p.m. and 3 a.m., unlike other generations. Moreover, more than half of Gen Z and Millennial workers expressed their intention to pursue a new job in the next year, highlighting their desire for change and better work conditions.

Ethical considerations and work/life balance

A Deloitte survey revealed that 37% of Gen Zers, despite being relatively new to the workforce, have already rejected job offers or assignments based on personal ethics. Work is central to the identity of 49% of Gen Z and 62% of Millennials, yet work/life balance is a primary consideration when choosing an employer. Many Gen Z workers express concerns about living paycheck to paycheck and fear that economic uncertainties will hinder their ability to request pay increases, flexibility, or seek new job opportunities. A significant percentage of Gen Z and Millennials admit to feeling stressed or anxious at work all or most of the time.

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So what’s the answer?

The question of whether Gen Z is a problematic worker is complex and has multiple angles to it. While there are concerns about their work ethic, motivation, and technological skills, it’s important to consider the unique challenges they face, including mental health struggles. Gen Z’s different approach to work and their emphasis on ethical considerations and work/life balance should also be acknowledged. The evolving workplace dynamics require a nuanced understanding of this generation to provide a more productive and harmonious work environment.

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