Q: There is a dangerous and incorrect instruction on the iPhone Maps app. I don’t know how to contact them. If one wishes to enter Highway 101 north from Bailey Avenue just south of San Jose, coming from the west, the app tells you to turn right at the stop sign, just after crossing over the freeway.
If one does exactly what it says, you would turn into the exit from northbound 101 going in the wrong direction. The on-ramp to 101 north is about 25 feet before the stop sign, not at the stop sign.
There is little lighting at night. If a driver is unfamiliar with the area and following app instructions explicitly, they would end up going south on the northbound side of the freeway.
I read your column regularly and appreciate your common-sense approach. Thanks for your great advice and counsel.
Gela Russell
A: I bring this to you, Roadshow readers, to advise how Gela can get these Apple map app instructions corrected. I searched Apple’s website and tried a few phone calls but each call planted me on a phone tree that was clearly going to lead nowhere productive, given the options provided.
Given the seriousness of wrong-way accidents, a correction for this error could be a lifesaver.
Can you help?
Q: So about Saratoga Avenue…
Anonymous
A: Colin-the-city-spokesman replied about Saratoga Avenue concerns. “I know you already published a response, but if Hillsdale is any lesson, this won’t be the last time you hear about Saratoga Avenue,” he predicted.
